简历
段晋潮 Tony Duan
电话: 13609618820
邮箱: jcflyingco@outlook.com
职业目标
资深数据战略与分析专家，拥有 eBay、安永 (EY) 及汇丰银行 (HSBC) 的多元化实战经验。擅长将复杂数据集转化为可落地的业务洞见，并通过构建预测模型驱动业务目标达成。精通 AI 驱动的分析技术及交互式数据工具，致力于利用在数据运营和现代AI工程领域的深厚背景，为企业实现可扩展的业务增长。
专业技能
AI/机器学习：Agentic Workflows (智能体工作流 langchain/langgraph/n8n), RAG (检索增强生成), LLM 集成应用(Skills/MCP), YOLO 计算机视觉
数据科学：SQL, Python (Pandas, Plotly, Scikit-learn), R (Tidyverse, GGplot2, Tidymodels)
BI dashboard: Tableau,Power BI,Shiny
办公工具： Excel (VBA), PowerPoint, Word
工作经历
eBay | 业务管理部 分析专家 (2018-2021) / 分析经理 (2021-2023)
战略运营： 统筹大中华区卖家的物流表现管理，确保其符合全球物流时效与合规标准。
商业智能 (BI)： 设计并部署全维度卖家看板，实现实时业绩监控；通过精准识别供应链瓶颈，显著降低了物流延迟率。
政策制定： 负责大中华区卖家政策的起草与执行，在维护平台生态健康度与保障卖家可持续增长之间取得战略平衡。
安永 (EY) | 业绩改进咨询部 高级数据分析顾问 (2014-2017)
银行业务： 为国内领先商业银行构建标准化报表框架，提升管理层决策的数据透明度；开发客户价值预测及分群模型，赋能精准 CRM 策略，提升高价值客户留存率。
保险业务： 为头部保险公司设计产品组合推荐引擎；为国内大型寿险公司研发并部署反欺诈建模系统。
汇丰银行 (HSBC) | 风险部 决策分析师 (2012-2013)
负责亚太地区信用风险管理的分析解决方案,开发信用评分卡，并针对信用卡及房贷等多元资产组合优化风险策略。
教育背景
麦考瑞大学 (Macquarie University) | 悉尼，澳大利亚
商学学士 (2009 - 2012)
专业：决策科学 (Decision Science) | 绩点：3.1 / 4.0
语言能力
英语：专业流利 | 普通话/粤语：母语
奖项&证书
安永 ExCEED 优秀员工奖（旨在表彰在客户服务中付出额外努力、表现远超预期并做出卓越贡献的员工）
Coursera DeepLearning.AI TensorFlow Developer Professional Certificate
Google Cloud GCP Core Infrastructure training
Tony Jinchao Duan
Telephone: 13609618820
Email: jcflyingco@outlook.com
Career Objective
Data-driven Strategy & Analytics professional with a proven track record at eBay, EY, and HSBC. Expert in transforming complex datasets into actionable business intelligence and create predictive models to achieve business goal. Specializing in AI-driven Analytic skills and interactive data tools. Seeking to leverage deep domain expertise in data operations and modern AI engineering to drive scalable business growth.
Technical Skills
AI/ML: Agentic Workflows(langchain/langgraph/n8n), RAG, LLM Integration(Skills/MCP), YOLO
Data Science: SQL,Python (Pandas, Plotly, Scikit-learn), R (Tidyverse, GGplot2, Tidymodels)
BI dashboard: Tableau,Power BI,Shiny
Microsoft Tools: Excel (VBA/Modeling), PowerPoint, Word
Employment History
eBay | Business Management | Analytics Specialist (2018-2021) / Analytics Manager (2021-2023)
Strategic Operations: Managed shipping performance for the Greater China seller network, ensuring alignment with global logistics standards.
Business Intelligence: Designed and deployed comprehensive seller dashboards to monitor real-time performance, significantly reducing shipping delays by identifying supply chain bottlenecks.
Policy Development: Authored and implemented regional seller policies that balanced marketplace integrity with sustainable seller growth.
Ernst & Young | Performance Improvement Consulting | Senior Analytics Consultant (2014-2017)
Banking Sector: Standardized reporting frameworks for a leading Chinese commercial bank, enhancing data transparency for executive stakeholders. Developed Customer Value Forecast and Segmentation models, enabling targeted CRM strategies and increasing high-value client retention.
Insurance Sector: Designed a customer product-mix recommendation engine for a top-tier insurance provider. Developed anti-fraud modeling systems for one of the largest life insurance companies in China.
HSBC | Consumer Credit Risk | Decision Analytics Officer (2012–2013)
Developed analytical solutions to manage credit risk across the Asia-Pacific region. Built credit scorecards and optimized strategies for diverse portfolios, including credit cards and home loans.
Education Background
Macquarie University | Sydney, Australia
Bachelor of Commerce (2009 - 2012)
Major in Decision Science | GPA: 3.1/4.0
Languages
English (Professional Proficiency), Mandarin (Native), Cantonese (Native)
Awards & Certificate
EY ExCEED Award(for extra effort, exceeding expectations and recognizing. Those who have gone that extra mile to serve their clients)
Coursera DeepLearning.AI TensorFlow Developer Professional Certificate
Google Cloud GCP Core Infrastructure training