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Tony Jinchao Duan

Telephone: 13609618820
Email: jcflyingco@outlook.com

Career Objective

Data-driven Strategy & Analytics professional with a proven track record at eBay, EY, and HSBC. Expert in transforming complex datasets into actionable business intelligence and create predictive models to achieve business goal. Specializing in AI-driven Analytic skills and interactive data tools. Seeking to leverage deep domain expertise in data operations and modern AI engineering to drive scalable business growth.

Technical Skills

  • AI/ML: Agentic Workflows(langchain/langgraph/n8n), RAG, LLM Integration(Skills/MCP), YOLO

  • Data Science: SQL,Python (Pandas, Plotly, Scikit-learn), R (Tidyverse, GGplot2, Tidymodels)

  • BI dashboard: Tableau,Power BI,Shiny

  • Microsoft Tools: Excel (VBA/Modeling), PowerPoint, Word

Employment History

eBay | Business Management | Analytics Specialist (2018-2021) / Analytics Manager (2021-2023)

Strategic Operations: Managed shipping performance for the Greater China seller network, ensuring alignment with global logistics standards.

Business Intelligence: Designed and deployed comprehensive seller dashboards to monitor real-time performance, significantly reducing shipping delays by identifying supply chain bottlenecks.

Policy Development: Authored and implemented regional seller policies that balanced marketplace integrity with sustainable seller growth.

Ernst & Young | Performance Improvement Consulting | Senior Analytics Consultant (2014-2017)

Banking Sector: Standardized reporting frameworks for a leading Chinese commercial bank, enhancing data transparency for executive stakeholders. Developed Customer Value Forecast and Segmentation models, enabling targeted CRM strategies and increasing high-value client retention.

Insurance Sector: Designed a customer product-mix recommendation engine for a top-tier insurance provider. Developed anti-fraud modeling systems for one of the largest life insurance companies in China.

HSBC | Consumer Credit Risk | Decision Analytics Officer (2012–2013)

Developed analytical solutions to manage credit risk across the Asia-Pacific region. Built credit scorecards and optimized strategies for diverse portfolios, including credit cards and home loans.

Education Background

Macquarie University | Sydney, Australia
Bachelor of Commerce (2009 - 2012)
Major in Decision Science | GPA: 3.1/4.0

Languages

English (Professional Proficiency), Mandarin (Native), Cantonese (Native)

Awards & Certificate

  • EY ExCEED Award(for extra effort, exceeding expectations and recognizing. Those who have gone that extra mile to serve their clients)

  • Coursera DeepLearning.AI TensorFlow Developer Professional Certificate

  • Google Cloud GCP Core Infrastructure training

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段晋潮 Tony Duan

电话: 13609618820
邮箱: jcflyingco@outlook.com

职业目标

资深数据战略与分析专家，拥有 eBay、安永 (EY) 及汇丰银行 (HSBC) 的多元化实战经验。擅长将复杂数据集转化为可落地的业务洞见，并通过构建预测模型驱动业务目标达成。精通 AI 驱动的分析技术及交互式数据工具，致力于利用在数据运营和现代AI工程领域的深厚背景，为企业实现可扩展的业务增长。

专业技能 - AI/机器学习：Agentic Workflows (智能体工作流 langchain/langgraph/n8n), RAG (检索增强生成), LLM 集成应用(Skills/MCP), YOLO 计算机视觉

  • 数据科学：SQL, Python (Pandas, Plotly, Scikit-learn), R (Tidyverse, GGplot2, Tidymodels)

  • BI dashboard: Tableau,Power BI,Shiny

  • 办公工具： Excel (VBA), PowerPoint, Word

工作经历

eBay | 业务管理部 分析专家 (2018-2021) / 分析经理 (2021-2023)

战略运营： 统筹大中华区卖家的物流表现管理，确保其符合全球物流时效与合规标准。

商业智能 (BI)： 设计并部署全维度卖家看板，实现实时业绩监控；通过精准识别供应链瓶颈，显著降低了物流延迟率。

政策制定： 负责大中华区卖家政策的起草与执行，在维护平台生态健康度与保障卖家可持续增长之间取得战略平衡。

安永 (EY) | 业绩改进咨询部 高级数据分析顾问 (2014-2017)

银行业务： 为国内领先商业银行构建标准化报表框架，提升管理层决策的数据透明度；开发客户价值预测及分群模型，赋能精准 CRM 策略，提升高价值客户留存率。

保险业务： 为头部保险公司设计产品组合推荐引擎；为国内大型寿险公司研发并部署反欺诈建模系统。

汇丰银行 (HSBC) | 风险部 决策分析师 (2012-2013)

负责亚太地区信用风险管理的分析解决方案,开发信用评分卡，并针对信用卡及房贷等多元资产组合优化风险策略。

教育背景

麦考瑞大学 (Macquarie University) | 悉尼，澳大利亚
商学学士 (2009 - 2012)
专业：决策科学 (Decision Science) | 绩点：3.1 / 4.0

语言能力

英语：专业流利 | 普通话/粤语：母语

奖项&证书

  • 安永 ExCEED 优秀员工奖（旨在表彰在客户服务中付出额外努力、表现远超预期并做出卓越贡献的员工）

  • Coursera DeepLearning.AI TensorFlow Developer Professional Certificate

  • Google Cloud GCP Core Infrastructure training